The Training Department within Leeds Social Services was already providing a wide range of courses. As part of a major restructuring they wanted to expand their activities so that they could offer facilitation with regards to organisational change and multi-stakeholder working. Inter-Logics was asked to run a linked series of facilitation workshops and action learning sessions  and to monitor progress over a period of six months

 

Mott MacDonald were finding that their major clients were increasingly expecting them to have a Knowledge Management System in place. They already had numerous databases and repositories of technical knowledge but felt a need for a more integrated and interactive approach which would support the development of viable communities of practice

 

Our engagement extended over 2 years and included carrying out web-based surveys of priorities, broadening the current focus on explicit knowledge to include tacit knowledge within communities of practice, and evaluating the use of an intranet discussion forum. Inter-Logics also became part of the client’s resource offering within one of their framework agreements.

 

CRF commissioned the University of Lancaster, Henley Business School and Inter-Logics to carry out a detailed research study of current concepts, practice and trends in leadership development in the UK.  This included  an introduction to current thinking on Corporate Leadership Development (CLD);  an account of contemporary CLD practice, based on 12 case studies;  an outline of four new perspectives to guide future CLD practice;  commentary on some of dilemmas around leadership development; a  review of current leadership development methods;  proposals on how organisations can review their current practice;  and a summary of the work of some leading thinkers, whose views may be particularly useful for those responsible for CLD.

 

The final Report can be found at  http://www.inter-logics.net/Lists/Client%20Projects/Attachments/13/AMENDED%20REPORT%20Leadership%20Development.pdf

 

Located in Granada, EAMS is a Postgraduate Institute funded by the European Union, the Arab League and the Spanish Government

 

For some years they wanted specific modules as part of their postgraduate programmes for managers and consultants, which we provided (on management and organisational learning).  EAMS then established a Masters in Management Learning and Development, run mainly in Cairo, and required somebody to act as Academic Director for the whole programme, as well as running some of the modules and supervising half of the dissertations. Inter-Logics  took on these roles

 

IPF runs postgraduate programs for not-for-profit organisations in Sweden. They wanted their clients to be able to adopt a more inclusive, participative, or relational approach to leadership

 

Inter-Logics designed and ran an intensive week’s workshop at which each participant focussed on an issue requiring engagement with multiple stakeholders and developed plans for bringing about such engagement

 

The learning Company Project had run an annual international conference for some years, but felt that it was coming to the end of its life cycle. We took over the time/space  and ran two conferences around theme “It’s a Relational World”

 

A number of organisations and academic institutions ask us, from time to time, to present seminars, artistic presentations and performances related to various aspects of strategic communication, engagement, organisational learning and culture change. These have included  The Department of Health, The British Red Cross, The Arts Management Association, The New Greenham Common Arts Centre, The Commission  for Healthcare Improvement, The  Royal College of Oncologists, Ashridge Management College, Leeds City Council, Dundee Art in the Community Festival, Kensington Consultation Centre, Universities of Rouen, Lancaster, Northampton, Sheffield Hallam, Sunderland

 

ASD is an international association of consultants working out of a particular approach  - anthroposophy - to individual, organisational and community development. They wished to establish a website with some public pages www.worldofasd.net and with extensive interactive pages for members only. Inter-Logics was asked to design and host the site, provide continuous technical support, collect and present statistics on usage and engage with users in order to facilitate the continuous evolution  of the site in line with their requirements

 

This project focusses on re-configuration and integration of Health & Social Care services within the County and explores cross boundary serivces with Pembrokeshire and Carmarthenshire

 

 

Skills for Care initiated a 2-year programme of 28 pilot projects around new ways of working in order to deliver better levels of personal social service. These pilot projects covered a range of such services, including residential and domiciliary care for the elderly, dementia-care, children’s services, learning difficulties, sensory impairment, and mental health

 

 

The internal Development Consultancy Unit was faced with major changes to the funding and structure of the Health Service, and needed to create a strategy for responding to these changes by reshaping their purpose and direction.

 

We carried out a web-based survey of their priorities and then facilitated a process for the first phase of developing such a strategy, with a focus on identifying their new clients and engaging with them in a dialogic process

 

EJABI is an institution partly supported and jointly owned by the EU and the Jordanian Chamber of Commerce. Inter-Logics was invited to take part  in the launch of EJABI and in the running of a number of workshops for local managers and consultants, in the fields of Designing Management Development Programmes, Selection and Use of Development Methods, and Programme Evaluation

 

Coca-Cola Egypt bottles and distributes a number of soft drinks throughout most of Northern and Western Africa. Wishing to improve their marketing and sales performance they invited us to help them to design and implement a Personal Development Plan process

 

Vittra is a large group of privately-owned primary and secondary schools in Sweden, known for adopting a self-managed learning approach to education

 

They were faced with a significant threat from the Swedish Parliament /Ministry of Education which was challenging this approach and indeed talking about having it declared unlawful. Vittra was therefore faced with a major risk to its future and asked us to facilitate a process whereby senior managers and teachers could respond convince the authorities that their methods were in fact not only lawful but also highly effective

 

Novartis Medical Nutrition produces and markets a  range of tube and oral nutrition brands and devices in healthcare delivery settings (hospitals, nursing homes and home healthcare). The German company was seeking a process for consulting with customers to ascertain their individual priorities for improving sales and service support, compared with that from main competitors

 

We devised such a process, which was implemented by Associate Consultants in Germany. Inter-Logics analysed the resulting data to highlight greatest cost-benefit returns of potential improvements

 

In highly competitive markets, with little product or price differentiation, Olympus felt that a key to greater competitiveness was to improve the sales and service experienced by their customers (retailers and hospitals). They also wanted a process that would enable them to differentiate between individual customers and provide sales/service improvements specifically tailored to meet individual  diverse requirements.

 

We developed and implemented a process for consulting with customers to ascertain their individual priorities for improving sales and service support from Olympus, compared with that from main competitors. We analysed these priorities to highlight greatest cost-benefit returns of improvements, both overall and with regards to the particular priorities of specific customers.